Redbird Card Office

The Redbird Card Office creates all Illinois State University student, faculty/staff, extra-help, and other miscellaneous ID cards. Department copy cards and guest copy cards are also created in this office. The Redbird Card Office receives deposits for the Redbird Debit Account, monitors the card system, and is responsible for the accounting of the Redbird Debit Account. This office works closely with all departments and vendors on campus who use the card system, creating and distributing reports, training users, maintaining equipment, and determining future equipment needs.

The Redbird Card Office also provides the following services:

1. Creating Illinois State University ID cards.
2. Receiving deposits for the Redbird Debit Account.
3. Deactivating lost or stolen cards.
4. Replacing lost, stolen, or malfunctioning cards.
5. Re-encoding malfunctioning cards.
6. Training card system users.
7. Working with users to maintain the card system.
8. Paying vendors revenues received through the use of the card  system.
9. Printing out statements for cardholders upon request.
10. Processing refunds on the card system.
11. Creating department copy cards and billing for money added to these cards.
12. Monitoring and accounting for 3-D machines on campus.

Contact us directly at (309) 438-CARD for hours and other questions or visit us online.